Australian Social Media Marketing Network

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How Sport Can Profit from Social Media

How Sport Can Profit from Social Media

Social Media for SportFor being one of the largest and most visual industries on the planet, the sporting industry’s social media presence seems unusually quiet.

I’m not talking about the thousands of fans following Shane Warne, but how the clubs and teams seem to be lagging in their take up of this powerful marketing tool.

After all sport is a business, from grassroots community clubs to the multimillion dollar football teams. They are looking for a profit yet their marketing models are behind the digital times.

Social media is the basis for any fruitful marketing plan and considering social media and sport is a match made in heaven, the business of sport needs to jump on board.

To begin with social media is a very cost effective marketing and communication solution.

Through integrating their websites with Facebook, YouTube, Twitter and other platforms, sporting associations can not only provide a greater buzz and experience for their fans but also boost their revenue streams.

By building their social media presence, sporting groups can

  • Increase brand awareness and traffic flow to their website that will increase merchandise sales
  • Promote their events to a wider audience, boosting ticket sales
  • Activate brand messages that will enhance fundraising opportunities
  • Build business partnerships and sponsorship deals

Gone are the days of simply putting up a sign at a stadium. Sponsors want to take advantage of the rich emotion that is attached to sporting teams, and social media provides the avenue for sports to deliver.

No matter if you are the community basketball club or a state level sporting association, you can leverage the power of social media to benefit your organisation.

You must however embark on this journey with meaning and direction. The success of any social media campaign begins with a thoughtfully planned social media strategy.

If your sporting organisation needs assistance in taking this first step, please contact me at rae@2earsolutions.com or www.2earsolutions.com

Are You Effectively Managing Your Online Reputation?

Are You Effectively Managing Your Online Reputation?

Did you know:

Social Media ReputationOver 60% of consumers utilise the internet and social media to conduct research and post reviews on products, customer service and company executives. This is changing the business landscape that you, as an organisation, can either ignore and pay the price or embrace and capitalise on.

Customer feedback is of course an integral cog in the business wheel. Social media has simply increased the canvas on which customers can comment but has also allowed businesses on the same playing field – you just have to be prepared to play.

And preparation is the key.

First you need to have a social media presence in order to hear what is being said about you and your company as well as giving you the vehicle to respond.

You then have to have a strategic plan in place on how to deal with what you hear and how you can be proactive in fostering a positive online reputation. After all, not all feedback is negative – you can cultivate positive social advocates through social media as well.

Having this plan will ensure you respond carefully, showing your customers you are paying thoughtful attention to them and can sometimes even turn a complainant into a supporter.

Bad social media postings about your company are inevitable and can lead to a loss of reputation and sales. A recent article on Forbes.com highlighted the importance for companies to manage their online reputation stating “Word of mouth has always been a powerful way to build or destroy a business’s reputation. With social media, word of mouth is more powerful than ever.”

If you want the power to build your company’s brand and reputation, please contact me for assistance in developing your Social Media Reputation Management Strategic Plan.

Rae Brindley
rae@2earsolutions.com

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